Discrimination is Against the Law
Our Facility complies with applicable civil rights laws, including the Affordable Care Act (Section 1557) and does not discriminate on the basis of race, color, religion, national origin, citizenship, ancestry, age, disability, sex, pregnancy status, sexual orientation, veteran status or genetic information, as well as any other basis prohibited by federal, state or local law. Our services and employment are provided in a nondiscriminatory manner, without regard to any of the aforementioned attributes.
In compliance with Section 1557 and other federal civil rights laws, we provide individuals the following in a timely manner and free of charge:
- Language assistance services for individuals (and their companions) with limited English proficiency, to ensure meaningful access to our programs, activities, services and other benefits. See uhs.com/language-assistance. Language assistance services may include:
- Electronic and written translated documents
- Qualified interpreters
- Appropriate auxiliary aids and services for individuals (and their companions) with disabilities to ensure effective communication. Appropriate auxiliary aids and services may include:
- Qualified interpreters, including American Sign Language interpreters
- Video remote interpreting
- Information in alternate formats (including but not limited to large print, recorded audio and accessible electronic formats)
- Reasonable modifications for qualified individuals with disabilities, when necessary, to ensure accessibility and equal opportunity to participate in our programs, activities, services or other benefits.
If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Civil Rights Coordinator at [email protected].
If you believe that our Facility has failed to provide these services or discriminated in another way on the basis of the attributes mentioned above, you can file a grievance with our Civil Rights Coordinator in person, by mail or email. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
Treatment, Compassion and Hope
Each year, millions of people experience difficulties with behavioral health. If these problems persist, they can affect relationships, performance at work or school or even the ability to complete everyday tasks and functions. If you or a loved one is struggling and in need of behavioral health services, Lancaster Behavioral Health Hospital provides treatment, resources and support.
Lancaster Behavioral Health Hospital offers confidential, no-cost assessments 24 hour a day, 7 days a week. Call our admissions line at 717-740-4160 to schedule an assessment today. Or, for more information about Lancaster Behavioral Health Hospital, call our main intake line at 717-740-4100.